Accenture nabs $250 million TSA contract for identity management and credentialing

November 28, 2012 - 

The Transportation Security Administration has awarded global technology services provider Accenture Federal Services a five-year contract to create an identity management and credentialing system to verify and manage millions of identities for those working at sensitive, secure areas throughout the U.S. transportation system.

This contract has a ceiling of US$250 million.

This new system aims to provide a customer-friendly enrollment function, creating a system that allows TSA to streamline the credentialing process for applicants through a single channel.

Multiple systems currently exist to issue credentials and manage identities for transportation workers today, but this new process will consolidate these programs into one system over time, improve credentialing for new and existing transportation sector workers, increase consistency of information across multiple programs and provide improved customer service to applicants.

The first program to be transitioned will be the Transportation Worker Identification Credential (TWIC), used to secure the maritime transportation system in the U.S. by providing biographic and biometric identification credentials, such as fingerprints for personnel requiring unescorted access to secure areas of regulated facilities and vessels.

As reported previously in, Accenture worked in conjunction with Portuguese company Vision-Box to create and implement eGates at the Schiphol Airport in Amsterdam. Accenture designed the process for travelers at the gates and created the interface that communicates with border agencies so they can monitor passengers and cross-check them against watch lists. These gates are on track to have processed one million passengers by December of this year.

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About Adam Vrankulj

Adam Vrankulj is an editor for His background consists of online news writing, editing and content marketing. Adam has written for, BlogTO and was the editor and curator for the nextMEDIA and CIX Source publications. He has a degree in journalism and is passionate about science, technology and social innovation. Contact Adam, or follow him at @adamvrankulj