March 8, 2013 -
In terms of complicated point-of-sale systems, those in bars have got to be the toughest to get right.
Constant voids, unhappy customers, unpaid bills, multiple ordering and separate cheques are only the tip of the iceberg of the problems bars face when trying to keep track of all the wings eaten and beer drunk over the course of the night.
Hooters, finding it challenging to manage and track unauthorized voids, has implemented a new biometric POS system and has seen a positive impact on the bottom line.
The restaurant has installed fingerprint readers on each of its existing Posiflex stations, to allow employees to authenticate transactions as well as clock in and out. This dual workforce management/POS system has reportedly made a big difference for the company’s IT staff.
By updating their POS terminal hardware with fingerprint readers, the restaurant immediately starting seeing reduced transaction and payroll fraud, while also eliminating the cost of replacing lost or stolen swipe cards.
DigitalPersona, along with QSR, Posiflex and Hooters, have announced a free webinar, taking place Thursday, March 21 at 2 p.m. EST, in which Hooters’ Director of IT will share his experience and results of addressing theft with this new POS system. This webinar will also review some of the current industry employee theft trends and statistics.
Registration is free and can be done on the webinar event website.