November 14, 2014 -
South African voice biometrics authentication company OneVault has launched a voice biometrics solution that helps companies remotely confirm an individual’s identity and provide proof they are alive through a telephone call.
Many government agencies, as well as pension and insurance companies, require a “Proof-of-Life.” This has traditionally required customers to produce a certificate signed by a trusted entity to confirm the individual is still alive. It then requires an organisation to process the Proof-of-Life confirmation, and investigate suspicious claims.
According to OneVault CEO Paul Hutton as reported by the news site IT-Online, remote voice biometrics can reduce costs, mitigate risks, foil fraud attempts, and improve customer experience. “OneVault has identified a number of solutions where our Voice Authentication as a Service (VAaaS) offering will change the way companies think about, apply and implement authentication solutions,” Hutton told *IT-Online*. “Our Proof-of-Life solution is a perfect example of this.”
Organizations can use OneVault’s VAaaS system to, for instance, schedule automated outbound calls to request Proof-of-Life verification from their entire customer base. And they can also integrate the Proof-of-Life status with payments to trigger or validate payments upon proof-of-life confirmation.
Voice biometrics programs that determine if individuals are alive have already have been showing up in the real world. OneVault has supported a Proof-of-Life voice authentication system for pensioners in Mexico City.