November 20, 2015 -
The new Mars National Bank in Richland Township, Pennsylvania features a state-of-the-art bank design. A service area has replaced the teller line and includes “pods” for transactions, meeting rooms for privacy and self-serve convenience boxes, a new concept which lets customers access boxes that use biometrics for security.
“We are so excited to bring a fresh approach to retail branch banking,” said bank VP Jennifer Gohn. “We expect our customers to enjoy the new facility, but also the new, efficient way to deal with any type of banking need.”
VP Mark Drenchko added, “we will continue to evolve our best practices and provide the relationship banking and technology and tools people want from a 21st century community bank.”
Banking and payment institutions around the world are re-thinking their approach to retail and online banking solutions with the goal of providing a seamless, personalized customer experience and biometric authentication is playing a big part. Infiniti Research Limited recently published a report titled “Global Biometrics Market in BFSI Sector 2015-2019”, which forecast the banking, financial services and insurance sector to grow at a CAGR of 21.83% during 2014-2019.
Previously reported, the Hawaii Bankers Association and Attorney General Doug Chin have recommended credit card companies consider biometrics over chip and PIN technology for security.