December 13, 2015 -
Netherlands based ABN Amro Bank is letting prospective customers sign up for a new account with their smartphone. For initial identification confirmation the bank will request photos of the consumer’s identity card or passport, a selfie portrait pic, and an iDeal payment transfer of €0.01. After registering, the banks mobile app clients can confirm their identity with a selfie.
Managing director of retail banking Frans Woelders explains: “We see smartphone use among our customers grow by the day. To accommodate them, we now offer the opportunity to sign up with just your phone. Becoming a customer using a mobile device is quick and efficient, as you can do so without visiting a bank branch.”
Recenty, the bank has been putting the new method to the test within its Usability Lab. A pilot was also launched in six ABN Amro offices across the Netherlands prior to full-scale release.
ABN Amro’s mobile banking app is currently used 57 million times a month.
Previously reported, ABN Amro participated in this year’s European Association of Biometrics banking and payments seminars.