February 29, 2016 -
In an effort to improve efficiency for its international travelers, the Oakland International Airport has installed eight new BorderXpress Automated Passport Control (APC) kiosks.
The self-serve APC kiosks accept passports from approved countries, helping to expedite the border clearance process which results in shorter waits, fewer missed connections, and cost and space savings for the airport.
This technology was developed by Innovative Travel Solutions, an independent business unit within Vancouver International Airport (YVR) with more than eight years of experience in kiosk design, kiosk user experience, kiosk layout and flow analysis and continuous improvement for automating border control systems at airports across North America and around the world.
“We are thrilled to partner with the Port of Oakland to improve the international travel experience for passengers flying through OAK,” said Craig Richmond, President and CEO, Vancouver Airport Authority. “BorderXpress provides a quick, easy and secure alternative to the traditional full clearance with a U.S. Customs and Border Protection officer by partially automating the inspection declaration process, cutting wait times dramatically. As a result, both Oakland Airport and its passengers walk away happier knowing they’re receiving the best and most efficient service available today.”
Last October, CAPA Centre for Aviation announced at the CAPA World Aviation Summit in Helsinki, Finland that it named Vancouver Airport Authority’s BorderXpress self-service border solution the 2015 Airport Innovation of the Year. The annual Aviation Awards of Excellence recognizes airlines and airports that demonstrate strategic industry leadership amidst changing industry conditions.