May 10, 2016 -
According to an article in the Business Standard, Nuance Communications, Inc. plans to double both its customer and revenue base in India.
The article quotes Jason Stirling, a Senior Vice President at the firm as saying: “We are in talks with over a dozen of potential customers in India and hope to bring at least half in our portfolio of customers in the next two years.”
The Business Standard states that Nuance Communications currently has either five or six customers in India, but is now in talks with over a dozen potential new clients.
Tata Sky reportedly in 2014 deployed Nuance’s speech recognition technology in their call center. Rajeev Soni, Managing Director for the company’s south Asian operations told Business Standard that his company “will soon deploy this technology at an Indian telecom company.”
The expectation is that a rapid drive to digitize employee files and and provide easy access of bank accounts with voice access, will drive sales of Nuance’s voice recognition system. A previous Biometric Research Note suggested that mobile devices would drive bank adoption of voice biometrics, citing its ease and accessibility.
Nuance is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
BiometricUpdate.com recently had the opportunity to discuss the growing use of biometrics in the financial industry, Nuance’s own voice authentication solutions, and any consequentual privacy issues that may arise from using voice biometrics, with Brett Beranek, Director of Nuance’s Product Strategy for Voice Biometrics.