McDonald’s considering biometric access management to reduce fraud and waste

At SC Congress Chicago last week, Paul Munsen, the global identity and access management platform lead at McDonald’s, said that a biometrics-based access management solution has the potential to reduce fraud and waste.

According to a report in SC Magazine, McDonald’s has been experimenting with the idea of using biometrics to manage employee access to corporate systems inside its retail locations.

“It’s something we’re definitely looking into,” said Munsen at a panel session. “We have done some experiments with biometrics, particularly at the restaurant level, and we see the potential reducing fraud and waste.”

Munsen also warned that companies need to move cautiously when introducing biometrics for processes like employee authentication but does expect to see more use of the technology in the long term.

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