November 17, 2016 -
Vision-Box in partnership with ATEA have installed a new nationwide integrated biometric enrollment solution for Regitra, the Lithuanian State Enterprise responsible for issuing nearly 200,000 driver licenses per year.
ATEA is a leading supplier of IT infrastructure and system integration in the Nordic and Baltic regions. Together, the two company`s deployed a full-fledged, state-of-the-art identity management infrastructure designed to facilitate the enrollment of citizens’ biometric data, improve the quality level of data capture and management, as well as enhance personal data security, placing Lithuania on the leading edge of biometric identity document issuance innovation.
Regitra chose vb e-pass kiosks and desktops touchpoints to provide a completely renewed interface method with the citizen. The vb e-pass kiosks and desktops capture each applicant’s face biometric image and digital signature according to the highest international standards, in just a few seconds. The vb e-pass kiosks and desktops are deployed jointly with vb e-pass backdrop units to achieve a uniformly lit background, boosting the quality of facial image captures and further guaranteeing full compliance with ICAO guidelines for a perfect face image capture colorless background.
The new solutions have so far produced tangible results of significantly decreased applicant processing times; vastly reduced queuing lines; and increased document and associated processes security.
Saulius Šuminas, Regitra deputy director commented, “Due to Vision-Box provided solution we are observing great improvement in driving license issuing times and customer satisfaction.
Vision-Box biometric enrollment solution is very intuitive for our customers and a very powerful tool for our employees. As being state company, one of the main success indicator is customer satisfaction and with the Vision-Box solution we are able to achieve it.”
The vb e-pass enrollment software suite is a robust platform managed by Regitra, and integrates the entire national enrollment infrastructure. The platform is responsible for gathering all applicants’ biometric and biographical data captured at the enrollment stations, as well as automatically assessing and validating the quality of each capture in compliance with all international requirements such as ICAO. The correct enrollment and consolidation of the data is absolutely pivotal for further document personalization and life cycle management.
Built upon a privacy-by-design principle, the vb e-pass enrollment software suite offers a full protection and cross-matching of information, guaranteeing the safeguarding of a citizen’s personal information and other critical data through all the stages leading to document production.
Rimas Kvaselis, ATEA Project Group manager said, “It was a very interesting challenge to find a better way for all drivers to get their driver licenses. The new system brought additional knowledge for Regitra employees. Well prepared trainings managed to prepare employees in a short period of time. After having fully adopted the system, the driving license issuing process is much more streamlined and customer satisfaction is noticeable.”