February 7, 2017 -
The biometric ticketing technology is one of several proposals outlined in the railway’s Capability Delivery Plan (CDP), which was developed by over 200 experts from across the rail industry and its supply chain.
The RDP proposes a mobile app and software, currently in development, which would enable passengers to be automatically identified and charged against their travel account to open ticket gates.
The biometric-enabled app would significantly reduce delays and increase the number of passengers through the gates during peak times.
Beginning in July 2017, Arriva UK Trains operated Chiltern Railways will pilot the SilverRail Technologies-developed biometric ticketing app on its new route between Oxford Parkway and London Marylebone.
The service will track commuters throughout their journey, provide them with access through ticket barriers and automatically charge them the lowest price for the chosen route.
The CDP also identified 12 key areas that the railway will work on improving over the coming years including handling the increasing passenger numbers and improving customer service.
The rail industry will release more details on the hundreds of projects that comprise the plan’s 12 key areas, as well as how technology vendors can play a role in providing solutions to improve railway efficiencies.
“Our railway is increasingly full and while the industry is taking action to address the challenges of today, working together to deliver the £50bn plus Railway Upgrade Plan, we also need to be looking at the solutions of tomorrow,” Paul Plummer, CEO of the Rail Delivery Group said. “This blueprint sets out how we can harness digital technology to make journeys better for passengers and freight customers on a railway that’s simpler and easier to use.”