October 24, 2017 -
As a preferred partner of Clinc, Enacomm will help extend the reach of the company’s financial AI technology, which enables users to have natural, human-like conversations with their bank accounts.
Clinc’s platform uses best-in-market AI to understand natural human language and delivers timely, customized responses, ranging from insightful spending advice to balance information and complex transaction details.
“To effectively compete, banks and credit unions need to harness the power of data-driven AI to positively shape the consumer experience,” said Enacomm CEO Michael Boukadakis. “Not only does intelligent interaction technology conserve resources, but Clinc’s advanced AI platform provides the best experience we’ve seen to enable customers to quickly and easily find the information they need to make informed decisions about their money through conversations with their bank accounts.”
Clinc’s AI platform offers several benefits for banks and credit unions, including the ability to create a customized customer experience that allows users to speak to their own intelligent, personal financial assistant; a broad range of interactions to increase customer engagement; the ability to understand complex questions and transform them into valuable insights; and the ability to make actionable predictions by observing user behaviors and finding the appropriate users for cross-selling products.
“Enacomm is the right partner for Clinc because they share our vision for modernizing the consumer banking experience,” said Clinc CEO Jason Mars. “Teaming up with Enacomm will help us to empower a greater number of smaller financial institutions, like community banks and credit unions, with next-generation, voice-controlled AI technology that otherwise would be out of reach.”
Using Clinc’s technology, Enacomm will enable smaller and mid-tier financial institutions to pursue banking relationships with millennials by implementing the technology these digitally savvy consumers demand for a convenient and customized customer experience.
Enacomm is demonstrating Clinc’s AI banking platform at Money20/20 this week.
Earlier this year, Michael Boukadakis, the founder and CEO of Enacomm, wrote a guest post on how artificial intelligence is transforming banking.