About Amit Desai

Amit Desai is Sr. Director of Solutions Marketing at Verint Systems. Amit's professional career has included executive roles in products and marketing at voice biometrics, speech recognition, and analytics software companies in Silicon Valley. Amit studied computer science at the Massachusetts Institute of Technology.

Biometrics: An industry view

This is a guest post by Amit Desai, Senior Director of Solutions Marketing for Verint Systems. Can you confirm your postcode? What’s your mother’s maiden name? What are the first, fourth and fifty-fourth letters of your secret password? In the face of such a barrage of ‘security questions’, the logical consequence of password-based authentication, customers rack their brains for the right answers and count the digits on their fingers. It is easy for frustrations to mount. Voice biometrics offers a

Guess Who? The game of authentication

This is a guest post by Amit Desai, Senior Director of Solutions Marketing at Verint-Systems. While we have all become used to facing a barrage of security questions whenever we wish to access our telephone banking or similar services, the frustration of forgetting the fifty-fourth letter of your secret password never lessens. Thankfully, the rise of voice biometrics promises to end the long game of Guess Who during those telephone based customer interactions. The threat of getting it wrong With