One of the biggest challenges facing banks today is how to provide secure and trusted services while substantially improving customer experience. Fraud is an ever-present and increasing threat in an environment where bank customers are demanding a seamless and consistently satisfying experience across all service channels. These goals must be achieved without increasing cost or complicating the compliance process.
Biometrics is becoming more familiar in the commercial marketplace, but it has a relatively long history of use by governments worldwide — not only to lower security risks and mitigate fraud, but also to improve delivery of goods and services to citizens. The focus on strong personal identification is the best means of achieving these objectives. Whether the application is border control or benefit disbursement, knowing the identity of whomever is gaining access to a country, service or privilege is
A database has been breached and biometric data is “in the wild”. Conceivably, this stolen data could be used by the perpetrators to hijack a user’s identity and gain fraudulent access to restricted areas, bank accounts, healthcare records — wherever biometric authentication is securing valuable assets. What can be done to render biometric data useless to any would-be impostor? The white paper “Protecting Against Criminal Use of Stolen Biometric Data” discusses numerous tactics and best practices that should be considered
Do you know who is transacting? A typical bank customer visits an ATM a few times a week and only rarely pays a visit to a human teller. In today’s anonymous landscape, how does the bank know who is transacting? The white paper “Enhancing Banking Services with Biometric Authentication” shows how biometrics answers this question while bringing user convenience to the table.