About Mike Boukadakis

Michael Boukadakis is the founder and CEO of Enacomm, a provider of intelligent customer interactions and authentication technology. He can be reached at MikeB@enacomm.net.

Personal banking: meet Alexa, Siri and Cortana

This is a guest post by Michael Boukadakis, the founder and CEO of Enacomm. Artificial Intelligence (AI) is no longer science fiction. It’s an emerging business technology that is beginning to transform industries, including banking. Oxford Dictionaries defines AI as the “theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.” Once a futuristic concept, one-tenth of companies in the financial services, manufacturing, retailing,

Voice biometrics offer benefits beyond security

This is a guest post by Michael Boukadakis, the founder and CEO of Enacomm. How many times do potential customers pick up or request forms and applications that end up in the recycling bin? It’s an unproductive scenario that plays out again and again with consumers across the board, adding up to huge costs and lost opportunities for businesses. When it comes to customer enrollments, redefining the “path of least resistance” is key to delivering the convenience that consumers want

Biometrics needed to win the war against financial fraud

This is a guest post by Michael Boukadakis, the founder and CEO of Enacomm This year, October brings something scarier for ill-prepared merchants than anything Halloween has to offer: the EuroPay, MasterCard, and Visa (EMV) payments liability shift. As of October 1, 2015, all retailers across America will be forced to take the financial fall when card criminals successfully launch attacks that could have been thwarted. Doing its part in the fight against fraud, the financial industry is making a