Researchers using wearables to increase voice authentication security

Researchers at the University of Michigan have developed new technique that allows wearables — such as a security-token necklace, ear buds or eyeglasses — to be used to eliminate vulnerabilities in voice authentication, according to a report by Phys.org. Researchers call sound an “open channel” that can be easily duplicated by novice impersonators and skilled hackers alike. “Increasingly, voice is being used as a security feature but it actually has huge holes in it,” said Kang Shin, the Kevin and

UK firm XMOS raises $15M in series E funding round

UK voice capture solutions firm XMOS Ltd recently raised $15M in a Series E funding round led by Infineon Technologies. In addition, existing investors Amadeus Capital Partners, Draper Esprit, Foundation Capital and Robert Bosch Venture Capital participated in the funding. The company said it intends to use the funds for its product development plans. Led by president and CEO Mark Lippett, XMOS provides a range of voice and audio solutions to the consumer electronics market by combining voice processing, biometrics and

NICE recognized by Opus as leader in biometric authentication, fraud detection

NICE has been recognized by Opus Research as one of the top tier vendors in both authentication and fraud detection using voice biometrics. The company was noted for the breadth of its contact center solutions and the depth of its integration capabilities, as well as for consistently executing its strategic vision. NICE was one of 19 companies evaluated in Opus Research’s 2017 Voice Biometrics Intelliview report, in which the company’s fraud prevention solutions were recognized for their robustness, such as

ConnexiCore to resell Enacomm’s biometric banking services

Enacomm, Inc. has signed a reseller agreement to offer its virtual personal assistant (VPA) and intelligent interactive voice response (IVR) technology to ConnexiCore’s bank and credit union clients ConnexiCore will introduce its bank and credit union clients to VPA banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic IVR system for personalized customer interactions. “ConnexiCore’s advisory group is made up of some of the financial industry’s top experts on the technologies of today and tomorrow,” said Enacomm

Opus Research report aims to dispel fears and myths of voice biometrics

Opus Research has penned a new report addressing some of the fears and myths surrounding the use and deployment of voice biometrics. Titled “Voice Biometrics, What Could Go Wrong? Understanding threats, weaknesses, attack vectors and how to mitigate them“, the report is aimed at differentiating the real threats from the hype, as well as providing effective techniques for voice biometrics implementation. The report summarizes “Intelligent Authentication” methodologies to guide decision-makers in driving rapid deployments and accelerated adoption. Authored by Opus

Authentication system for wearables combines behavioral biometrics with voice recognition

Researchers from the College of William and Mary have published a first-of-its-kind study that reveals that combining voice and touch recognition may help to prevent hackers from accessing personal data, according to a report by IEEE Xplore. The researchers claim to be the first to combine behavioral biometrics from different dimensions, which includes touch gestures, with voice commands for use with wearable glasses. The study explores the development of a new continuous authentication system for increased privacy protection could make

Indonesian bank introduces NICE voice biometrics solution for customer authentication

Permata Bank is the first domestic bank in Indonesia to introduce voice biometrics as part of its customer authentication protocol. NICE Real-Time Authentication (RTA), together with its process automation solution, will allow the financial institution to conduct secure and seamless voice authentication. The RTA solution creates and utilizes one voice print for each caller to deliver quick and efficient customer service across all voice channels, with no customer effort required. Authentication takes place within the first few seconds of the

Pindrop unveils latest call center anti-fraud solution

Pindrop, a pioneer in voice-fraud prevention and authentication, today has launched the newest version of its flagship offering. The firm today released Pindrop Protect 4.0, a multi-factor anti-fraud solution that allows call center operators to assess the fraud risk of every incoming or outgoing call. The solution ensures that every facet of a call, including audio, voice, and metadata, is scored based upon anomaly detection and matching. The solution is noted to provide deep call intelligence for every call in

Australia and New Zealand Banking Group want voice biometrics as method of authentication in its call centers

The Australia and New Zealand Banking Group (ANZ) is seeking to use voice biometrics at call centers to authenticate customers across all services, according to a report by ZDNet. Earlier this month, the bank partnered with Nuance to introduce voice identification technology earlier this month with its Grow by ANZ app. The new app allows customers to make “pay anyone” payments of more than AU$1,000 (US$794.50) automatically, eliminating the need to visit a branch in person. In addition, voice ID

South African Fraud Prevention Service launches shared imposter voicebank

In an effort to lower fraudulent transactions in local call centers, The South African Fraud Prevention Service (SAFPS) is launching a shared imposter voicebank which it will initially pilot with select participants before rolling out across the country, according to a report by IT Online. SAFPS is partnering on the initiative with voice biometric authentication solutions firm, OneVault. “Voice biometrics is an authentication solution that is similar to a fingerprint in that it represents an individual’s biological construct and is