NICE recognized by Opus as leader in biometric authentication, fraud detection

NICE has been recognized by Opus Research as one of the top tier vendors in both authentication and fraud detection using voice biometrics. The company was noted for the breadth of its contact center solutions and the depth of its integration capabilities, as well as for consistently executing its strategic vision. NICE was one of 19 companies evaluated in Opus Research’s 2017 Voice Biometrics Intelliview report, in which the company’s fraud prevention solutions were recognized for their robustness, such as

Opus Research report aims to dispel fears and myths of voice biometrics

Opus Research has penned a new report addressing some of the fears and myths surrounding the use and deployment of voice biometrics. Titled “Voice Biometrics, What Could Go Wrong? Understanding threats, weaknesses, attack vectors and how to mitigate them“, the report is aimed at differentiating the real threats from the hype, as well as providing effective techniques for voice biometrics implementation. The report summarizes “Intelligent Authentication” methodologies to guide decision-makers in driving rapid deployments and accelerated adoption. Authored by Opus

Biometrics industry stocks this week

As the biometrics industry continues to grow, Biometric Update is bringing a new focus to the stories around the stocks in the sector. Check in with this space each week for a rundown of the financial news and interesting ideas from the week that was. What a weird couple of weeks. Stock markets continue to hit record highs. The Dow Jones Industrial Average, the MSCI All Country World Index and the S&P 500 all continue to arc into uncharted territory.

Reports forecast significant growth in speech and voice recognition market

Opus Research recently released a report titled “Executive Survey on Speech Analytics,” which found that 72% of companies believe that speech analytics can lead to improved customer experience and more than 52% think that its deployment can lead to higher revenue. Additionally, Opus Research analysts found that 68% of respondents consider speech analytics as a cost-saving mechanism. “The most salient meaning of these data points is that experienced customer care professionals have gained confidence in real-time capabilities of the latest

Nuance to showcase solutions at Opus Voice Biometrics Conference

Nuance Communications will demonstrate its portfolio of voice biometrics solutions at Opus Voice Biometrics Conference, this week in New York City. Additionally, Robert Weideman, GM of Nuance enterprise division, will discuss the current and the future state of the voice biometrics market in a presentation. Nuance’s voice biometric solutions allow end-users to authorize their identity using use voice as their password, eliminating the need to remember PINs, passwords, or security questions. The voice biometric solutions can also be integrated as

Opus Research to host VBC London 2014: The Voice Security & Authentication Conference

Opus Research announced it will host the VBC London 2014 (Voice Security & Authentication Conference), which will showcase a wide range of technologies that support simple, secure and trusted communications over the web, mobile phones and tablets. The announcement follows the success of Opus Research‘s Voice Biometrics Conference San Francisco, held in May, which featured a keynote presentation from José Ignacio Zorrilla of Banco Santander Mexico. Held November 18 to 19 at The Tower Hotel, VBC London 2014 will be

AGNITiO CEO to keynote at Voice Biometrics Conference, will be joined on stage by Oberthur Technologies

AGNITiO has announced that the company’s CEO, Emilio Martinez, will deliver a keynote session this week at the Voice Biometrics Conference, set to be held May 14-15 in San Francisco. According to the company, Martinez will be joined on stage by Oberthur Technologies and will discuss securing voice biometric applications on Thursday May 15 at 1:30 p.m. at the conference. In addition, AGNITiO says Martinez will participate on a panel to discuss the future of secure mobile authentication on Wednesday, May 14,

Opus Research adds Tim Moynihan as Senior Analyst

Opus Research has announced that Tim Moynihan has joined the team as Senior Analyst and Project Leader. According to the company, Moynihan brings 25 years of experience in marketing strategy for leading communications, speech and computing technology companies, including Intel, Envox and Empirix. “I consider this a transformational hire for Opus Research,” Dan Miller, founder and senior analyst at Opus Research said. “I’ve worked with Tim as a client dating back to 2000, and we’ve proven to be a highly productive

José Ignacio Zorrilla to keynote at Opus Research Voice Biometrics Conference

Opus Research has just announced that José Ignacio Zorrilla from Banco Santander Mexico, will present key findings from a new contact center strategy for customer authentication in a keynote presentation for at the Voice Biometrics Conference San Francisco, set to take place May 14-15, 2014. According to the company, Banco Santander Mexico currently uses voice biometrics to identify and authenticate its banking customers. As executive director at Banco Santander Mexico, Ignacio is in charge of its contact centers, online banking, mobile and ATM

Opus Research details Voice Biometrics Conference

The Voice Biometrics Conference is set to take place next week in London, and organizer Opus Research has released more information about the upcoming event. This year’s theme is “preventing fraud and promoting trust,” and the event will take place November 6-7, 2013 at Grosvenor House in London. “Voice-based authentication has made dramatic headway in contact centers, IVRs and mobile devices,” Dan Miller, senior analyst at Opus Research and chairman of Voice Biometrics Conference London said. “Now we’re defining a future