Enacomm and Advantel partner to offer financial institutions interactive voice response and voice biometrics

Authentication company Enacomm and voice and data solutions provider Advantel have announced a partnership to provide financial institutions with dynamic interactive voice response (IVR) and other technologies for personalized customer interactions. Advantel will offer AI-powered VPA (virtual personal assistant) banking and the Enacomm Financial Suite (EFS), which includes voice biometrics and customer relationship management (CRM) capabilities, to financial institutions under the partnership. “Advantel’s team of experts designs, implements and maintains powerful converged solutions for businesses worldwide,” said Enacomm CEO Michael

Sensory tech enabling voice control and biometric security on dozens of solutions at CES

Sensory revealed that its speech recognition and biometric authentication technologies will be showcased this week at more than three-dozen sites at CES, ranging from chip manufacturers to tier-1 consumer electronics brands. Sensory’s TrulyHandsfree, TrulySecure, and TrulyNatural will be enabling voice control and biometric security on dozens of new products and solutions being announced at CES including 3Nod, Abalta, Amazon, Anki, AONI, Binatone, Blue Frog Robotics, Braven, Caavo, Cleer, Doss, Garmin, Hi Mirror, Holimotion, Honeywell, Huawei, LG, Libre Wireless, Linkplay, Logitech,

Nuance adds enhanced voice biometrics to Dragon Drive automotive platform

Nuance Communications has announced the addition of several new capabilities to its Dragon Drive automotive system, including enhanced audio processing technology for improved voice biometrics. Dragon Drive’s new “Just Talk” feature allows vehicle occupants to engage with the “automotive assistant” without pressing a button or speaking a specific word to activate it, while the enhanced multi-passenger allows multiple passengers to interact with the automotive assistant at the same time. It also provides gaze detection and conversational AI to allow drivers

U.S. planning to expand use of biometrics in immigration system

U.S. Citizenship and Immigration Services (USCIS) is attempting to establish its authority to use iris, voice, and other biometric ID capabilities for a range of applications, including its Electronic Immigration System (ELIS), FCW reports. USCIS chief of biometrics strategy Paul Hunter said the agency expects formal rules on its use of iris, voice, and rapid DNA identification to be in place by March 2019, due to an expedited process. Immigration officials could begin taking voice prints, in addition to fingerprints,

Nuance announces effects of malware incident in latest quarterly results

Nuance Communications announced GAAP revenue of $465.9 million in its latest quarterly report, the company announced Tuesday, touting its performance for the 2017 fiscal year in net new bookings and recurring revenue, driven by demand for several products including its voice biometrics for enterprises. Dragon Medical cloud solution, enterprise voice biometrics, omni-channel, and digital offerings, and clinical documentation solutions drove revenue during the year, according to the announcement for the fourth quarter, ending September 30. A malware incident the company

Researchers develop lip-reading system to beat voice-spoofing

Researchers at Florida State University have developed a way for smartphones to read user’s lip gestures with sonar, enabling the gestures to be used as a liveness detection system to thwart replay attacks. The system, which the researchers call VoiceGesture, uses the phone’s speaker to transmit a high-frequency sound, which is reflected back to the microphone as the user says his or her password. It does not require and additional hardware, and can be integrated into existing smartphone operating systems

Eckoh receives USPTO Notice of Allowance for voice biometrics on phone payments patent

Secure payment products and customer contact solutions provider Eckoh has been notified by the US Patent and Trademark Office that it will be awarded a patent for its concept for improving security of phone payments. Eckoh’s new process uses both voice biometrics to authenticate a caller, and a phone ‘footprint’ to authenticate the caller’s mobile device. The dual authentication process increases the merchant’s confidence that the caller genuinely is the cardholder. The company says it is working with global industry

ID R&D develops text-independent multimodal biometrics chatbot solution

ID R&D has launched SafeChat, a text-independent artificial intelligence (AI) that combines keystroke dynamics, behavioral and voice biometrics to facilitate continuous, frictionless authentication for chatbots and virtual assistants. SafeChat continually authenticates the user through their voice interactions, typing mannerisms and behaviors, and facial recognition. The solution’s high-level security features do not require much participation from the end-user. ID R&D’s text-independent chatbot solution is designed to help enterprises communicate with end-users in a secure and convenient way. SafeChat incorporates behavioral, voice and

UK firm XMOS raises $15M in series E funding round

UK voice capture solutions firm XMOS Ltd recently raised $15M in a Series E funding round led by Infineon Technologies. In addition, existing investors Amadeus Capital Partners, Draper Esprit, Foundation Capital and Robert Bosch Venture Capital participated in the funding. The company said it intends to use the funds for its product development plans. Led by president and CEO Mark Lippett, XMOS provides a range of voice and audio solutions to the consumer electronics market by combining voice processing, biometrics and

Indonesian bank introduces NICE voice biometrics solution for customer authentication

Permata Bank is the first domestic bank in Indonesia to introduce voice biometrics as part of its customer authentication protocol. NICE Real-Time Authentication (RTA), together with its process automation solution, will allow the financial institution to conduct secure and seamless voice authentication. The RTA solution creates and utilizes one voice print for each caller to deliver quick and efficient customer service across all voice channels, with no customer effort required. Authentication takes place within the first few seconds of the