FB pixel

Survey from Accenture examines perception of video analytics and facial recognition

 

Accenture’s Digital Pulse survey recently asked citizens to weigh in on the top-three ways that government can keep citizens safe at public events such as parades, political conventions or concerts. The survey asked whether government should monitor social media for potential threats, increase government and police collaboration, or use facial recognition and video analytic technology to thwart attacks.

The data showed some unexpected gender and generational gaps. According to the survey, almost one half (47 percent) of Baby Boomers chose social media monitoring as a top-three priority to keep citizens safe at public events, compared to just over a third (36 percent) of millennials. Meanwhile, men were more likely to support government’s use of facial recognition and video analytics than women: 63 percent versus 55 percent.

accenture-survey

“The survey demonstrated that generational differences influence how people think about safety,” stated Ira Entis, Accenture’s Managing Director of Emerging Technology, in an exclusive interview with BiometricUpdate.com. “Millennials are less receptive of social media surveillance technologies.”

The rationale for the study was to determine whether there is a trend towards greater acceptance of surveillance in the aid of public safety in the United States. The survey found that citizens have mixed feelings about such security measures and that they will accept broad (crowd management) rather than targeted (social media) approaches.

In the survey, there was mixed overall reaction concerning the actions that governments can take to keep citizens and spectators safe at public events. The increased collaboration option ranked number one (30 percent), while the use of technology to monitor suspicious behavior ranked second (22 percent). Mobile alerts ranked third (15 percent), social monitoring fourth (13 percent) and emergency simulation ranked fifth (11 percent).

The survey, part of a continuing series, is an initiative of Accenture’s Federal Services business that is aimed to clarify public opinion concerning major issues of public policy.

As Entis noted during his interview: “Education is key to building trust concerning technology, and transparency is especially key to building trust with millennials. Our survey process acknowledges that the human dimension, people, are at the center of decision-making. Service-based design requires people at the center.”

Indeed, Accenture’s latest Digital Pulse survey revealed that improving digital government services creates citizen engagement and trust. The more recent survey also revealed that citizens in the United States today are engaged digitally than many in government assume. The survey determined that the top three citizen demands include: the ability to get questions answered completely; assurance of privacy and security; and the ability to see the status of a request or activity.

“The litany of opportunities for government to leverage technology include analytics,” noted Entis. “We can expect governments to use publicly available data, including social media and methodologies such as artificial intelligence and machine-learning to expand their service delivery capabilities.”

Article Topics

 |   |   | 

Latest Biometrics News

 

Asian banks deploy biometrics and digital ID for security, additional services

As digital identity gains prominence in a financial industry beset by fraud, nations in Asia are enabling banks to lead…

 

Mobile ID combats fraud, gives holder control of personal data: USPF report

The U.S. Payments Forum (USPF) has published a new white paper entitled “The Role of Mobile IDs in Payments.” Authored…

 

Wyoming plots mobile driver’s license launch for 2025

Wyoming is moving towards the issuance of digital ID in the form of an optional mobile driver’s license, but it…

 

EU publishes rollout schedule for AI Act

The European Union has published the final text of the Artificial Intelligence Act, outlining the most important deadlines for complying…

 

World Bank identifies priority actions for DPI in Equatorial Guinea

A World Bank team has identified immediate actions which the government of Equatorial Guinea should undertake in ramping up its…

 

Some sort of ID could be ‘inevitable’ for UK: lawmakers

The UK is still debating national identity documents and digital identities, with lawmakers and experts arguing that the creation of…

Comments

30 Replies to “Survey from Accenture examines perception of video analytics and facial recognition”

Leave a Reply to GamificationirCancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most Read This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events