Gemalto tech being piloted in biometric boarding trial at LAX

Gemalto today announced a biometric boarding pilot with American Airlines at Terminal 4 at Los Angeles International Airport (LAX). The test will confirm if the passenger needs and expectations are met through use of facial recognition versus traditional boarding pass as well as satisfying CBP U.S. Exit requirements.

“Being able to use your face instead of your boarding pass will not only enhance security but allow passengers to board more easily and quickly,” explains Neville Pattinson, SVP of government programs at Gemalto. “The passenger process is changing globally and we are pleased to be on the leading edge of this change enabling our partners to offer improved service and security with our biometric capabilities.”

“LAX is American’s gateway to the Asia-Pacific region, making it the perfect location for American to launch biometric boarding,” added Suzanne Boda, senior vp of Los Angeles at American. “The goal of the new technology is to provide a more efficient, modern experience for our customers and team members while enhancing aviation security. That is exactly what we’ve been working to do here in Los Angeles.”

The pilot program at LAX will see the solution integrated into the existing agent podium to facilitate boarding. Passengers will approach the gate and receive confirmation via a computer screen and camera following a facial verification from CBP’s Traveler Verification Services, which moved into the second phase of testing in September.

Gemalto’s Live Face Identification System excelled at the 2018 Biometric Technology Rally which sponsored by the US Department of Homeland Security’s Science and Technology Directorate in conjunction with NIST. The LFIS outperformed the average range for most metrics in addition to a 99.44% successful acquisition rate in less than 5 seconds compared to the average of 65%.

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