Royal Caribbean’s new Galveston cruise terminal to feature facial recognition
Royal Caribbean announced in a recent blog post that its new cruise terminal being built at the Port of Galveston will feature facial recognition.
The deployment of biometric technology is aimed at speeding up passenger processing in and out of the terminal, according to comments made at the December 2018 meeting of the Port Directors for the Port of Galveston. “The computers will see your face and recognize who you are, and they are going to know you are a paid customer on the cruise line, and then they are going to shuttle you right on through.”
Royal Caribbean and the Port of Galveston have entered into a Memorandum of Understanding for the development and operation of the new cruise terminal which is expected to open in Fall 2021.
Research by Oracle has shown that biometrics will play a key role in the hospitality industry. Last Fall the WTTC announced a series of pilots under the its Seamless Traveler Journey initiative that will allow travel and tourism sector representatives to jointly test interconnected biometrics-based technologies in an effort to improve traveler experiences.