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Search Results for: Amazon Connect

 

Auraya adds user voiceprint control to voice biometrics engine and Amazon Connect extension

Auraya has updated its voice biometric engine and its voice biometric extension for Amazon Connect, EVA, with new features and better…

 

Auraya launches voice biometric extension for Amazon Connect

Voice biometrics company Auraya has launched customer identity verification extension EVA for Amazon Connect to enable organizations to improve customer…

 

Pindrop voice authentication solution certified by Amazon Connect

Amazon Web Services (AWS) has certified Pindrop’s fraud detection and authentication capabilities for use with Amazon Connect, enabling customers to…

 

Pindrop voice authentication to be integrated with Amazon Connect

Pindrop will be integrating and making available its voice biometrics-based fraud detection capability with Amazon’s cloud-based contact center service, Amazon…

 

US lawmaker presses Amazon to drop facial recognition plan for Ring

Senator Edward J. Markey, a senior member of the Senate Committee on Commerce, Science, and Transportation, is urging Amazon to…

 

Amazon’s quiet rise as a power broker in police surveillance

In 2023, the San Diego County Sheriff’s Office tested a new surveillance tool from Amazon Web Services (AWS) that used…

 

Age estimation from Persona to unlock Roblox’s Trusted Connections feature

Roblox has implemented a new system, called Trusted Connections, that integrates facial age estimation (FAE) provided by Persona. “We’re investing…

 

Amazon to end support for voice biometrics, recommends Pindrop

Amazon is ending support for its voice biometric offering Amazon Connect Voice ID. Launched in 2021, Amazon Connect Voice ID…

 

Inclusive digital identity progress, improvements in focus at MOSIP Connect 2025

The MOSIP initiative is extending further into integrations with Digital Public Infrastructure (DPI) and Digital Public Goods (DPGs), new geographies…

 

UK train stations trial Amazon emotion recognition on passengers

Amazon-powered AI cameras are now being used to monitor and analyze passengers’ emotions by employing a combination of “smart” CCTV…

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