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Search Results for: call center

 

Daon partnership combines biometrics with ANI validation for call centers

Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…

 

Pindrop voice biometrics integrated into enterprise provider’s call center platforms

Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…

 

Pindrop forms, Nuance extends cloud voice biometrics partnerships for call centers

Voice authentication service providers Pindrop and Nuance created and continued partnerships with Five9 and Genesys to offer their technology to…

 

Veridas sees strong voice biometrics adoption by call centers, Auraya accredited by AWS

Leading call centers around the world are adopting Veridas’ voice biometrics to allow end users to authenticate their identity within…

 

Five9 simplifies voice biometrics development for virtual call center agents

Five9 is extending voice biometrics and real-time speech analytics capabilities provided by its partners to its intelligent cloud contact center platform…

 

ID R&D voice biometrics boost Thales call center solutions with seamless fraud protection

Thales has tapped ID R&D to supply voice biometrics for onboarding and authentication to its Trusted Digital Identity Service Platform, in response…

 

Call center voice biometrics partnerships revealed by Auraya, Speech Technology Center, Nuance

Auraya has made its EVA Web Voice Biometrics available on the Okta Integration Network to enable Okta customers to verify…

 

Amazon introduces voice biometrics for call centers, edge computer vision

Amazon has revealed a new voice recognition tool built into its suite of call-center services for businesses to shorten call…

 

More calls, more crimes: New tools to stop fraud in the call center

This is a guest post by Mark Horne, CMO of Pindrop The bad news: Cybercriminals work from home too. The…

 

Aculab voice biometrics to streamline call center ID&V process chosen by Route One Connect

Route One Connect has partnered with Aculab to deliver its VoiSentry voice biometrics product to customers to streamline call center…

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