Native integration of Pindrop biometrics with Five9 to ease call center adoption
Pindrop’s partnership with intelligent customer experience platform provider Five9 has progressed to native integration of voice biometrics and liveness detection…
Pindrop’s partnership with intelligent customer experience platform provider Five9 has progressed to native integration of voice biometrics and liveness detection…
A newly issued patent for synthetic voice detection will be built into Daon’s call center fraud protection platform to secure…
The growing number of fraudulent activities has unlocked the use of technology to protect users, enterprise call centers, banks, and…
Pindrop has released its 2024 Voice Intelligence and Security Report, and its conclusions will come as no surprise to anyone…
Often the only humans that consumers associate with a brand, call center staff are being targeted with authentication scams. A…
There has been a 200 percent surge in voice scams from 2022 to 2023 in the APAC region according to…
Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…
Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…
Voice authentication service providers Pindrop and Nuance created and continued partnerships with Five9 and Genesys to offer their technology to…
Leading call centers around the world are adopting Veridas’ voice biometrics to allow end users to authenticate their identity within…