How a global bank mitigates contact center deepfake threats
Discover how one of the world’s largest financial institutions protects its high-net-worth clients from AI-driven impersonation attempts with Reality Defender….
Search Results for: contact center
How a global bank mitigates contact center deepfake threats – download
Click here to download the case study.
Watch: Protecting contact centers from AI-powered voice fraud
As deepfake technology becomes increasingly sophisticated, financial institutions enterprises face unprecedented challenges in protecting their contact centers from AI-enabled audio…
Protecting Contact Centers from AI-Powered Voice Fraud – replay
Click here to watch the webinar replay.
Call & Contact Center Expo
Call & Contact Center Expo Las Vegas, NV April 24-25, 2024 Building on the success of the 2023 edition, the…
Call & Contact Center Expo
Call & Contact Center Expo/ Las Vegas, NV April 26-27, 2023 With the recent necessities of telecommunications, cloud tech, and…
Microsoft touts new biometrics-based contact center platform
Biometrics play a heavy role in a new Microsoft contact center package of software based on AI developed by Nuance….
Pindrop voice biometrics integrated into Bandwidth contact center platform
Voice biometrics services provider Pindrop has entered a new partnership with enterprise cloud communications company Bandwidth to make its authentication…
Veridas partners on voice biometrics for Iberian contact centers
Veridas has entered a new partnership with cloud services integrator Evolutio. The collaboration will see the companies work to accelerate…
Google adds voice biometrics to Contact Center AI platform
Google has updated its Contact Center Artificial Intelligence (CCAI) platform to bring voice biometrics and conversational AI to call center…
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