Enacomm signs distribution agreement with C&A Associates
ENACOMM has announced a new distribution and installation agreement with C&A Associates, a provider of financial processing and asset management technology.
Through the agreement, C&A’s bank and credit union customers will be able to take advantage of Enacomm’s VPA conversational banking, the ENACOMM Fraud Control Module for combating omni-channel attacks and the Enacomm Financial Suite, which includes a hosted, dynamic interactive voice response (IVR) system for personalized customer interactions.
Leveraging artificial intelligence, VPA is Enacomm’s solution designed for financial institutions’ self-service users that works with popular virtual personal assistants, as well as smartphones. The Enacomm Financial Suite provides a range of software tools as well as added levels of security. The IVR solution uses customer intelligence to direct calls, personalization to help retain customers, and context preservation for fast self-service.
Using Enacomm’s hosted systems, a properly authenticated user can conduct secure bank transactions and gain nearly complete access to their financial accounts using voice biometrics.
“C&A is a household name in the financial services industry,” said ENACOMM CEO Michael Boukadakis. “For nearly three decades, its nationwide team of experts has been trusted by banks and credit unions to sift through endless technology products that are available and pinpoint the best solutions on the market. ENACOMM is honored that C&A sees the value in the modern technologies that we deploy for financial institutions.”