Protecting contact centers from AI-powered voice fraud

As deepfake technology becomes increasingly sophisticated, financial institutions enterprises face unprecedented challenges in protecting their contact centers from AI-enabled audio fraud.

Watch Reality Defender‘s webinar replay from December 11, 2024 on the rapidly evolving landscape of audio deepfakes and their growing threat to contact center security. Its experts shared real-world examples of deepfake fraud, examined why traditional security measures are no longer sufficient on their own, and showcased cutting-edge solutions for protecting your organization and customers.

-Learn about the state of audio deepfake technology and its damaging capabilities
-Hear why human agents and traditional authentication methods are increasingly vulnerable
‍-Discover multi-layered security approaches to combat deepfakes in call centers
-Build real-world implementation strategies and best practices against AI-generated calls
-Hear from the audience during an expansive Q&A

Presented by Ben Colman, CEO, and Diana Hsieh, Head of Product.

Watch This On-Demand Webinar

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Article Topics

biometrics  |  call centers  |  deepfake detection  |  deepfakes  |  fraud prevention  |  Reality Defender  |  webinar