Reality Defender strikes deal to provide deepfake detection to French Orange
AI security firm Reality Defender will provide its deepfake detection capabilities to Orange Business, the enterprise division of French telecommunications…
call centers
Biometric Update regularly publishes news regarding the term "call centers." The following set of links is available to assist you with finding biometrics news concerning "call centers" and other relevant terms. More topics may be explored by reviewing our entire Biometrics Topics list.
Competitors to collaborators: Nice integrates Pindrop voice biometrics
Voice biometrics company Pindrop is working with cloud and enterprise software maker Nice to offer an integrated product for voice…
authID integrates biometric authentication into contact center ecosystem in major deal
Call centers and customer assistance relies on trust. Due to the rise of genAI and scams, the need to verify…
Pindrop partnership brings deepfake fraud detection capabilities to Webex
Pindrop has announced a strategic partnership with Webex by Cisco, which provides collaboration technologies for customer and employee experiences via…
Watch: Combatting video conferencing deepfake fraud
As deepfake technology advances and becomes more convincing, enterprises face significant challenges in securing video conferencing platforms and attendees from…
Watch: Protecting contact centers from AI-powered voice fraud
As deepfake technology becomes increasingly sophisticated, financial institutions enterprises face unprecedented challenges in protecting their contact centers from AI-enabled audio…
Let’s talk biometrics: Proving identity, cutting costs, and detecting deepfakes
Let’s Talk Biometrics: Proving Identity, Cutting Costs, and Detecting Deepfakes Online November 20, 2024 at 13:00 EST Register for Keyless’…
Native integration of Pindrop biometrics with Five9 to ease call center adoption
Pindrop’s partnership with intelligent customer experience platform provider Five9 has progressed to native integration of voice biometrics and liveness detection…
Daon to build newly patented synthetic voice detection into call center platform
A newly issued patent for synthetic voice detection will be built into Daon’s call center fraud protection platform to secure…
Pindrop unveils real-time, fraud intelligence system to boost call center security
The growing number of fraudulent activities has unlocked the use of technology to protect users, enterprise call centers, banks, and…
Biometric Market Analysis and Buyer's Guides
- Biometric Physical Access Control
- Digital Identity Verification
- Deepfake Detection
- Online Age Assurance
- Facial Liveness Detection