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call centers - biometrics topics

Biometric Update regularly authors posts about call centers. The following set of links is available to help you find biometrics news related to call centers. Additional topics may be perused by accessing our entire Biometrics Topics list.

 

Daon’s voice biometrics launch on Genesys enterprise cloud marketplace

Daon’s voice biometrics platform IdentityX is now available on the Genesys AppFoundry marketplace, an online platform offering a curated selection…

 

Daon partnership combines biometrics with ANI validation for call centers

Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…

 

Shrinking commands, ageing voices and microphones everywhere: Pindrop’s future for voice biometrics

“Where we want to be is to more or less reproduce banking as it was done 100 years ago when…

 

Microsoft touts new biometrics-based contact center platform

Biometrics play a heavy role in a new Microsoft contact center package of software based on AI developed by Nuance….

 

Pindrop voice biometrics integrated into enterprise provider’s call center platforms

Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…

 

Credit union association invests in voice biometrics with Illuma Labs partnership

Texas-based voice biometric solution provider Illuma Labs has partnered with the New York Credit Union Association (NYCUA) and its affiliate…

 

Voice biometrics startup Minds Digital raises Seed funding, aims for large companies

Brazilian voice biometrics developer Minds Digital has closed a BRL 1.5 million (roughly US$305,000) Seed funding round by BR Angels….

 

Deutsche Telekom considers expanding use of Nuance voice biometrics after early success

The success of voice biometrics from Nuance for customer authentication has led Deutsche Telekom to consider expanding its use, according…

 

Voice biometrics to reach $21B; Pindrop, PowerVoice pursue new partnerships

The global voice biometrics and speech recognition technology market is set to reach $20.9 billion by 2026, growing at a…

 

KBA twice as helpful to bad actors as customers: Pindrop report

The propagation of data breaches, organized crime rings on the dark web that sell hacked security credentials, and sophisticated fraud…

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