Pindrop makes noise with tech giant partnerships
Pindrop has announced new deals with Google and, in the Japanese market, the IT service provider NTT Data, widening the…
call centers
Biometric Update regularly writes articles regarding the term "call centers." The following list of links is available to help you find biometrics news about "call centers" and other relevant terms. Additional topics may be explored by reviewing our entire Biometrics Topics list.
Call & Contact Center Expo
Call & Contact Center Expo/ Las Vegas, NV April 26-27, 2023 With the recent necessities of telecommunications, cloud tech, and…
Voice biometrics seen by some, at least, as strategic
Today’s biometrics opportunity/concern is voice. Vendors and buyers of ID management products are moving aggressively into voice recognition, yet at…
Cloud Worldwide Services
Powered with AI, Recordia Biometric Identification technology allows you to accurately identify your customers within a few seconds by recognizing…
Voice deepfakes on the rise; biometrics can help
A new type of deepfake is spreading, based on voice recordings. Voice biometric algorithms continue to improve, and threat actors…
Daon’s voice biometrics launch on Genesys enterprise cloud marketplace
Daon’s voice biometrics platform IdentityX is now available on the Genesys AppFoundry marketplace, an online platform offering a curated selection…
Daon partnership combines biometrics with ANI validation for call centers
Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…
Shrinking commands, ageing voices and microphones everywhere: Pindrop’s future for voice biometrics
“Where we want to be is to more or less reproduce banking as it was done 100 years ago when…
Microsoft touts new biometrics-based contact center platform
Biometrics play a heavy role in a new Microsoft contact center package of software based on AI developed by Nuance….
Pindrop voice biometrics integrated into enterprise provider’s call center platforms
Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…
