FB pixel

call centers - biometrics topics

Biometric Update regularly releases articles about call centers. The following list of links is available to assist you with finding biometrics news regarding call centers. More tags may be perused by accessing our complete Biometrics Topics list.

 

Voice deepfakes on the rise; biometrics can help

A new type of deepfake is spreading, based on voice recordings. Voice biometric algorithms continue to improve, and threat actors…

 

Daon’s voice biometrics launch on Genesys enterprise cloud marketplace

Daon’s voice biometrics platform IdentityX is now available on the Genesys AppFoundry marketplace, an online platform offering a curated selection…

 

Daon partnership combines biometrics with ANI validation for call centers

Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…

 

Shrinking commands, ageing voices and microphones everywhere: Pindrop’s future for voice biometrics

“Where we want to be is to more or less reproduce banking as it was done 100 years ago when…

 

Microsoft touts new biometrics-based contact center platform

Biometrics play a heavy role in a new Microsoft contact center package of software based on AI developed by Nuance….

 

Pindrop voice biometrics integrated into enterprise provider’s call center platforms

Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…

 

Credit union association invests in voice biometrics with Illuma Labs partnership

Texas-based voice biometric solution provider Illuma Labs has partnered with the New York Credit Union Association (NYCUA) and its affiliate…

 

Voice biometrics startup Minds Digital raises Seed funding, aims for large companies

Brazilian voice biometrics developer Minds Digital has closed a BRL 1.5 million (roughly US$305,000) Seed funding round by BR Angels….

 

Deutsche Telekom considers expanding use of Nuance voice biometrics after early success

The success of voice biometrics from Nuance for customer authentication has led Deutsche Telekom to consider expanding its use, according…

 

Voice biometrics to reach $21B; Pindrop, PowerVoice pursue new partnerships

The global voice biometrics and speech recognition technology market is set to reach $20.9 billion by 2026, growing at a…

The ID16.9 Podcast

Most Read This Week

Featured Company

Biometrics Research

Biometrics White Papers

Biometrics Events

Explaining Biometrics