Competitors to collaborators: Nice integrates Pindrop voice biometrics
Voice biometrics company Pindrop is working with cloud and enterprise software maker Nice to offer an integrated product for voice…
call centers
Biometric Update regularly releases posts about the topic "call centers." The following list of links is available to help you find biometrics news about "call centers" and other relevant terms. More topics may be explored by accessing our complete Biometrics Topics list.
authID integrates biometric authentication into contact center ecosystem in major deal
Call centers and customer assistance relies on trust. Due to the rise of genAI and scams, the need to verify…
Pindrop partnership brings deepfake fraud detection capabilities to Webex
Pindrop has announced a strategic partnership with Webex by Cisco, which provides collaboration technologies for customer and employee experiences via…
Watch: Combatting video conferencing deepfake fraud
As deepfake technology advances and becomes more convincing, enterprises face significant challenges in securing video conferencing platforms and attendees from…
Watch: Protecting contact centers from AI-powered voice fraud
As deepfake technology becomes increasingly sophisticated, financial institutions enterprises face unprecedented challenges in protecting their contact centers from AI-enabled audio…
Let’s talk biometrics: Proving identity, cutting costs, and detecting deepfakes
Let’s Talk Biometrics: Proving Identity, Cutting Costs, and Detecting Deepfakes Online November 20, 2024 at 13:00 EST Register for Keyless’…
Native integration of Pindrop biometrics with Five9 to ease call center adoption
Pindrop’s partnership with intelligent customer experience platform provider Five9 has progressed to native integration of voice biometrics and liveness detection…
Daon to build newly patented synthetic voice detection into call center platform
A newly issued patent for synthetic voice detection will be built into Daon’s call center fraud protection platform to secure…
Pindrop unveils real-time, fraud intelligence system to boost call center security
The growing number of fraudulent activities has unlocked the use of technology to protect users, enterprise call centers, banks, and…
Daon adds adaptive protection against deepfakes for voice biometrics
Daon has launched an adaptive synthetic voice detection capability for its AI.X deepfake defense portfolio, enhancing its protection against biometric…
