Daon to build newly patented synthetic voice detection into call center platform
A newly issued patent for synthetic voice detection will be built into Daon’s call center fraud protection platform to secure…
call centers
Biometric Update regularly authors posts regarding the term "call centers." The following set of links is available to assist you with finding biometrics news concerning "call centers" and other relevant terms. More topics may be explored by accessing our complete Biometrics Topics list.
Pindrop unveils real-time, fraud intelligence system to boost call center security
The growing number of fraudulent activities has unlocked the use of technology to protect users, enterprise call centers, banks, and…
Daon adds adaptive protection against deepfakes for voice biometrics
Daon has launched an adaptive synthetic voice detection capability for its AI.X deepfake defense portfolio, enhancing its protection against biometric…
TransUnion survey says call centers need authentication help to fend off attacks
Often the only humans that consumers associate with a brand, call center staff are being targeted with authentication scams. A…
Pindrop makes noise with tech giant partnerships
Pindrop has announced new deals with Google and, in the Japanese market, the IT service provider NTT Data, widening the…
Call & Contact Center Expo
Call & Contact Center Expo/ Las Vegas, NV April 26-27, 2023 With the recent necessities of telecommunications, cloud tech, and…
Voice biometrics seen by some, at least, as strategic
Today’s biometrics opportunity/concern is voice. Vendors and buyers of ID management products are moving aggressively into voice recognition, yet at…
Cloud Worldwide Services
Powered with AI, Recordia Biometric Identification technology allows you to accurately identify your customers within a few seconds by recognizing…
Voice deepfakes on the rise; biometrics can help
A new type of deepfake is spreading, based on voice recordings. Voice biometric algorithms continue to improve, and threat actors…
Daon’s voice biometrics launch on Genesys enterprise cloud marketplace
Daon’s voice biometrics platform IdentityX is now available on the Genesys AppFoundry marketplace, an online platform offering a curated selection…
Biometric Market Analysis and Buyer's Guides
- Injection Attack Detection
- Understanding MOSIP
- Biometric Physical Access Control
- Digital Identity Verification
- Deepfake Detection
- Online Age Assurance
- Facial Liveness Detection