Voice deepfakes on the rise; biometrics can help
A new type of deepfake is spreading, based on voice recordings. Voice biometric algorithms continue to improve, and threat actors…
call centers
Biometric Update regularly releases articles regarding the term "call centers." The following list of links is available to assist you with finding biometrics news regarding "call centers" and other relevant terms. Additional tags may be explored by accessing our comprehensive Biometrics Topics list.
Daon’s voice biometrics launch on Genesys enterprise cloud marketplace
Daon’s voice biometrics platform IdentityX is now available on the Genesys AppFoundry marketplace, an online platform offering a curated selection…
Daon partnership combines biometrics with ANI validation for call centers
Daon has partnered with risk analytics provider Neustar to provide end-to-end customer authentication for call centers to reduce call spoofing…
Shrinking commands, ageing voices and microphones everywhere: Pindrop’s future for voice biometrics
“Where we want to be is to more or less reproduce banking as it was done 100 years ago when…
Microsoft touts new biometrics-based contact center platform
Biometrics play a heavy role in a new Microsoft contact center package of software based on AI developed by Nuance….
Pindrop voice biometrics integrated into enterprise provider’s call center platforms
Customers of Odigo, a company that supplies systems for contact centers worldwide, will be able to use Pindrop‘s biometric voice…
Credit union association invests in voice biometrics with Illuma Labs partnership
Texas-based voice biometric solution provider Illuma Labs has partnered with the New York Credit Union Association (NYCUA) and its affiliate…
Voice biometrics startup Minds Digital raises Seed funding, aims for large companies
Brazilian voice biometrics developer Minds Digital has closed a BRL 1.5 million (roughly US$305,000) Seed funding round by BR Angels….
Deutsche Telekom considers expanding use of Nuance voice biometrics after early success
The success of voice biometrics from Nuance for customer authentication has led Deutsche Telekom to consider expanding its use, according…
Voice biometrics to reach $21B; Pindrop, PowerVoice pursue new partnerships
The global voice biometrics and speech recognition technology market is set to reach $20.9 billion by 2026, growing at a…
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