Russian bank Tinkoff implements voice recognition in their call center
Russian bank Tinkoff Credit Systems announced it has implemented NICE Real-Time Voice Authentication System in all workplaces of its call…
call centers
Biometric Update regularly publishes posts related to the term "call centers." The following list of links is available to assist you with finding biometrics news concerning "call centers" and other relevant terms. Additional topics may be perused by accessing our comprehensive Biometrics Topics list.
Top biometrics news stories, week of July 13
Biometrics Week in Review: biometric visa for South Africa tourism, FiDELYS smartwatch, VISA Europe considers biometrics, biometric intelligence lab, travel…
Nuance and TRUSTID to provide voice biometric solution to contact centers
Nuance Communications announced that it has partnered with contact center authentication technology firm TRUSTID to provide an effective customer authentication…
VoiceKey now compatible with Avaya contact center solutions
The Speech Technology Center has announced that its VoiceKey voice biometrics app is now compliant with key contact center solutions from Avaya….
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