Presence adds natural language and voice biometrics to interactive voice response module
Contact center solutions firm Presence Technology announced it has added new features in its interactive voice response module, including natural…
call centers
Biometric Update regularly writes news about the topic "call centers." The following list of links is available to help you find biometrics news about "call centers" and other relevant terms. Additional tags may be perused by accessing our comprehensive Biometrics Topics list.
Pindrop Security obtains $35 million in financing for voice anti-fraud solution
Pindrop Security announced today that it has closed an additional US$35 million round of financing. Institutional Venture Partners (IVP) led…
Speechpro voice biometric solution featured in Aspect’s software marketplace
SpeechPro announced that its VoiceKey voice biometric solution will be included as part of Aspect Software’s Innovation Exchange application marketplace….
NICE launches real-time fraud prevention voice biometrics solution
NICE Systems announced it has launched a real-time fraud prevention solution, which enables contact centers to detect and prevent fraud…
VoiceVault partners with Enacomm to provide secure voice biometric authentication
Enacomm and VoiceVault announced they are partnering to deliver an easy, secure form of voice authentication that protects customers. VoiceVault’s…
Russian bank Tinkoff implements voice recognition in their call center
Russian bank Tinkoff Credit Systems announced it has implemented NICE Real-Time Voice Authentication System in all workplaces of its call…
Top biometrics news stories, week of July 13
Biometrics Week in Review: biometric visa for South Africa tourism, FiDELYS smartwatch, VISA Europe considers biometrics, biometric intelligence lab, travel…
Nuance and TRUSTID to provide voice biometric solution to contact centers
Nuance Communications announced that it has partnered with contact center authentication technology firm TRUSTID to provide an effective customer authentication…
VoiceKey now compatible with Avaya contact center solutions
The Speech Technology Center has announced that its VoiceKey voice biometrics app is now compliant with key contact center solutions from Avaya….
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