Pindrop voice biometrics integrated into Bandwidth contact center platform
Voice biometrics services provider Pindrop has entered a new partnership with enterprise cloud communications company Bandwidth to make its authentication…
call centers
Biometric Update regularly releases posts related to the term "call centers." The following list of links is available to help you find biometrics news about "call centers" and other relevant terms. Additional tags may be explored by reviewing our complete Biometrics Topics list.
Neustar, LumenVox add voice biometrics to partners’ cloud computing platforms
Cloud service providers Altigen and Twilio have augmented their security options with biometric voice authentication offered by Neustar and LumenVox,…
Veridas wins biometric authentication deal for videoconferencing, omni-channel services
Call center and videoconferencing software solutions provider Enghouse Interactive and biometric identity verification firm Veridas have agreed to integrate their services…
Veridas partners on voice biometrics for Iberian contact centers
Veridas has entered a new partnership with cloud services integrator Evolutio. The collaboration will see the companies work to accelerate…
Pindrop forms, Nuance extends cloud voice biometrics partnerships for call centers
Voice authentication service providers Pindrop and Nuance created and continued partnerships with Five9 and Genesys to offer their technology to…
Google adds voice biometrics to Contact Center AI platform
Google has updated its Contact Center Artificial Intelligence (CCAI) platform to bring voice biometrics and conversational AI to call center…
Veridas sees strong voice biometrics adoption by call centers, Auraya accredited by AWS
Leading call centers around the world are adopting Veridas’ voice biometrics to allow end users to authenticate their identity within…
Amazon unveils series of face and voice biometrics updates
Amazon has announced a series of new updates this week, focusing on the biometric capabilities of some of its hardware…
Gnani.ai launches no-code voice biometrics for fraud prevention
Conversational AI provider Gnani.ai has unveiled a new software tool called armour365 to secure customer authentication with voice biometrics, the company…
Nvidia voices optimism about biometrics, edge AI for financial services
Fraud management and security are two key pillars to maintaining trust in financial services. Companies such as Nvidia have already been…
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