Aculab and Nice strike deals to integrate voice biometrics for IVR environments
Dotlines Group is integrating Aculab’s VoiSentry voice biometrics with its Pulse CXM platform to deliver fast customer authentication through a…
call centers
Biometric Update regularly writes news about the topic "call centers." The following set of links is available to assist you with finding biometrics news concerning "call centers" and other relevant terms. Additional topics may be perused by accessing our comprehensive Biometrics Topics list.
Auraya voice biometrics now available in SymNex’s Supplier Directory
Auraya has announced its voice biometrics are now available on SymNex’s Supplier Directory to help call center customers build secure…
Contact center voice biometrics provider Uniphore raises $140M
Uniphore has announced a $140 million Series D funding round to build out its technology and market position for call…
Pindrop unveils European cloud offering for voice biometrics security
Pindrop has launched a European-based cloud service to enable European enterprises, especially those in the financial sector, to better guard…
Call center voice biometrics partnerships revealed by Auraya, Speech Technology Center, Nuance
Auraya has made its EVA Web Voice Biometrics available on the Okta Integration Network to enable Okta customers to verify…
COVID affected voice fraudsters, but it didn’t set them back
Overwhelmed interactive voice response systems last year forced fraudsters to be more efficient when trying to plunder companies, particularly financial…
LumenVox collaborates on voice biometric speech attendant with Interactive Northwest
Contact center solutions developer Interactive Northwest (INI) has announced a new partnership with LumenVox to work on a voice biometrics-powered…
More calls, more crimes: New tools to stop fraud in the call center
This is a guest post by Mark Horne, CMO of Pindrop The bad news: Cybercriminals work from home too. The…
Nice launches voice biometric fraud prevention solution, Enacomm partners with Boku
Nice and Enacomm have launched new solutions to enable their users detect and prevent fraudulent operations using more enhanced methods….
ID R&D text independent voice biometrics integrated with Red Box for contact center authentication
ID R&D’s text independent voice biometrics have been integrated with Red Box Coversa to lower the barriers to using customers’…
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