Pindrop announces expansion of voice biometrics into smart cars and IoT devices
Pindrop is extending its voice biometric technology beyond the call center to IoT devices, voice assistants, smart home and office products, and connected cars with the launch of its Voice Identity Platform, the company announced at CES in Las Vegas.
“Voice has emerged as the interface for more than 100 million consumer and enterprise devices, and yet customers lack the level of security, identity and trust that are offered by traditional channels,” said Vijay Balasubramaniyan, Co-Founder, CEO and CTO of Pindrop. “Voice is the only interface that elegantly combines content, intent and identity allowing frictionless authentication at the same time as communicating at the speed of thought. Pindrop’s goal is to secure every voice interaction and our new Voice Identity Platform achieves a major milestone by bringing enterprise-grade security to the forefront of connected devices.”
Pindrop is exploring IoT integrations to improve ease of access and security with Allegion, which invested in Pindrop’s recent Series D funding round. The planned extension of Pindrop’s technology to new markets was noted in the funding announcement.
“Allegion’s brands like Schlage, Von Duprin and LCN are well-known pioneers across consumer, commercial, educational and healthcare markets,” says Allegion Futurist and President of Allegion Ventures Rob Martens. “We see tremendous potential for voice authentication solutions, and Pindrop has tremendous expertise in this area.”
Developers can use Pindrop’s APIs to build strong, frictionless security into voice assistant platforms such as Alexa Skills, Google Actions, Cortana Skills, Bixby, and more, the company says. Pindrop sees a ready market in securing high-value transactions through voice-enabled devices with multi-factor identification technology.
“Discover is focused on providing a secure and seamless banking experience for our customers, especially as popularity grows for mobile devices and virtual assistants,” said Dan Capozzi, EVP and President of Credit Operations and Decision Management at Discover. “Working with companies like Pindrop will help us offer our customers a secure way to manage their accounts and track finances through voice-enabled devices.”
The company also says it is partnering with several of the largest global auto manufacturers to offer secure and personalized voice interactions for drivers, and that its end-to-end deep neural network-based speaker recognition technology makes it enables enterprises to deploy smart office capabilities with security for shared devices. Pindrop plans to embed its technologies into healthcare and commercial facilities, and leverage partnerships to put its voice authentication and other technologies into hospitals, medical offices, and schools.
A survey from Pindrop last year showed that a huge number — possible more than half – of enterprises plan to adopt voice technology for customer interactions this year.