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Brazilian airline GOL pilots biometric boarding at RIOgaleão airport


Brazilian airline GOL has launched a facial recognition trial at gate number 34 of RIOgaleão airport to facilitate the passenger boarding process.

The airline notes this is the first facial biometrics initiative for boarding in Brazil and that the solution, which was developed by GOLLabs, the company’s innovation laboratory, based on technology from FullFace Biometric Solutions, will undergo a series of tests before deployed to other hubs in the country.

The paperless solution captures a live high-quality image of the traveler’s face for matching against the photo on the passenger’s records, analyzing 1,024 points of the face in less than one second. Passengers need to pre-register using the selfie check-in feature on the GOL app.

“In a simple, quick and intelligent way, we bring another innovative solution that will give our customers a new option and facilitate the boarding process,” explains José Luiz Belixior Junior, director of airports at GOL. “In a matter of seconds, passenger and travel data are checked.”

“This new service will automate the boarding process, ensuring agility and enhancing the experience of customers traveling with GOL. We are proud to be a pioneer in creating this service in Brazil,” says Paulo Palaia, IT director at GOL and GOLlabs .

At its recent AGM, the International Air Transport Association (IATA) unanimously resolved to speed adoption of One ID for biometric air travel. Earlier this year Acuity predicted the number of biometric touchpoints at airports around the world will grow by 27 percent CAGR by 2022.

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