FB pixel

Auraya launches voice biometric extension for Amazon Connect

Auraya launches voice biometric extension for Amazon Connect
 

Voice biometrics company Auraya has launched customer identity verification extension EVA for Amazon Connect to enable organizations to improve customer authentication experiences through voice and digital channels without passwords, PINs, or providing sensitive information.

EVA is a cloud-based, language and accent-independent voice biometric extension for Amazon Connect, and works on all devices with a microphone, according to the announcement.

Auraya says organizations are resorting to methods that reduce the convenience and customer experience quality of authentications to meet security needs and ever more stringent regulatory requirements.

EVA allows enrolled users to make transactions through electronic devices or browsers by saying numbers displayed on the screen for identity verification. Machine learning algorithms are applied by EVA in conversation with a real person or bot. Amazon orchestration and reporting tools are used to customize EVA to any organization’s specific needs.

Auraya will demonstrate the new technology at VOICE Summit in Newark, NJ, from July 22 to 25.

The market for voice biometrics is expected to grow by more than 22 percent CAGR to 2024, and Nuance recently launched a new biometric engine that works without passphrases.

Article Topics

 |   |   |   |   |   | 

Latest Biometrics News

 

AVPA laud findings from age assurance tech trial

The Age Verification Providers Association (AVPA), and several of its members, have welcomed the publication of preliminary findings from the…

 

Sri Lanka to launch govt API policies and guidelines

Sri Lanka’s government, in the wake of its digital economy drive, is gearing up to release application programming interface (API)…

 

Swiss digital ID backed by major political parties ahead of autumn referendum

Switzerland’s planned national digital identity has received support from a broad parliamentary alliance that includes representatives from almost all the…

 

Lufthansa, BigBear.ai and HID fly the future of digital transformation

The Lufthansa Group app is paving the way for air travel with new features and digital functionalities that interface with…

 

Clear plans for enterprise biometrics growth with new product name, partners

Clear has signed up T-Mobile as the first publicly-announced customer of its digital identity verification platform with biometric multi-factor authentication…

 

Continued innovation needed to effectively address sophisticated financial fraud

A Dark Economy Survey carried out by behavioral biometrics firm BioCatch has highlighted the disturbing trend of how AI is…

Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Biometric Market Analysis

Most Viewed This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events