FB pixel

Photo-ID security measures not sufficient: study

 

New research suggests that passport issuing officers are no less successful at identifying a fake passport photo than the average individual. In its study of Australian passport office staff, a team of psychologists from Aberdeen, York, and Sydney found a 15 percent error rate in matching the individual to the passport photo they were displaying.

The study shows that a single passport photo does not provide enough verification for a security checkpoint to truly be accurate, suggesting that perhaps passports ought to have multiple images of a person.

“Psychologists identified around a decade ago that in general people are not very good at matching a person to an image on a security document,” said Professor Mike Burton, Sixth Century Chair in Psychology at the University of Aberdeen. “Familiar faces trigger special processes in our brain – we would recognize a member of our family, a friend or a famous face within a crowd, in a multitude of guises, venues, angles or lighting conditions. But when it comes to identifying a stranger it’s another story.”

In the latest study, researchers asked passport officers whether a photograph of an individual displayed on their computer screen matched the face of the very person standing in front of them.

In 15 percent of trials the officers said that the photograph on their screen correctly matched the face of the person, when in fact, the photograph was of an entirely different person than the person in front of them.

“This level of human error in Australian passport office staff really is quite striking, and it would be reasonable to expect a similar level of performance at U.K. passport control,” said Dr. Rob Jenkins from the Department of Psychology at the University of York. “At Heathrow Airport alone, millions of people attempt to enter the U.K. every year. At this scale, an error rate of 15 percent would correspond to the admittance of several thousand travelers bearing fake passports.”

U.K. passports are valid for a 10-year period and as a result officers also have to take into account changes in a person’s appearance over time.

The passport officers were then asked to match current face photos to images taken two years ago or to government photo-ID documents such as passports and driving licenses, which resulted in error rates of up to 20 percent. These results were basically the same as when researchers tested untrained student volunteers.

“While it might have been expected that years of training and experience would have improved passport officer performance, our study showed this was not the case. Passport officers were no more accurate than university students,” said Dr. David White of the University of New South Wales in Australia, lead author on the paper.

“Our conclusion would be that focusing on training security staff may be ploughing efforts in the wrong direction,” said Professor Burton. “Instead we should be looking at the selection process and potentially employing tests such as the ones we conducted in the study to help us recruit people who are innately better at this process. Because of this study, the Australian Passport Office now set face matching tests when recruiting staff and when selecting facial comparison experts.”

The study adds to University of Aberdeen led research which is trying to determine if security measures would be enhanced if passports displayed more than one image of the individual.

By working with worldwide passport controls, the researchers hope that the work will eventually lead to future improvements in security systems.

Article Topics

 |   |   |   | 

Latest Biometrics News

 

Biometric identity verification gets caught up in great expectations and politics

The next generation of biometric identity verification collides with the politics of digital identity in the most-read articles of the…

 

Todd Morris named NEC NSS President as Dr. Kathleen Kiernan retires

Todd Morris is the new President of NEC National Security Systems (NEC NSS). Morris succeeds Dr. Kathleen Kiernan, who is retiring…

 

ISO’s mDL standard can’t guarantee issuer trustworthiness

The fear that the server retrieval capability supported by the ISO/IEC 18013 standard for mobile driver’s licenses (mDLs) could be…

 

One app, two app, three app, four: DECTA study shows users have ‘wallet fatigue’

While some see the concept of a “15-minute city” as sinister, advocates say they just don’t want to go very…

 

Stop ghost students stealing college financial aid with biometric liveness

The Associated Press recently documented a vast and fast-growing fraud on the U.S. education system in which scammers use AI…

 

Russia launching digital ID ‘super-app’ inspired by Chinese WeChat

Russia is introducing a new digital identity “super-app” that will combine messaging, government and private services, e-signatures and digital IDs….

Comments

9 Replies to “Photo-ID security measures not sufficient: study”

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Biometric Market Analysis

Most Viewed This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events