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NEC launches biometrics solution for hospitality industry


NEC Corporation has launched NEC Smart Hospitality Solutions, an integrated portfolio of solutions for the international hospitality industry that includes communications platforms, unified communications (UC) applications, property management systems (PMS), facial recognition systems, digital signage and guest room management systems.

Based on a modular and seamlessly integrated approach, the hospitality solutions enable customer data to be easily shared throughout the portfolio to provide hotel owners and operators with highly value-added guest services and improve the productivity of hotel staff.

For instance, NEC’s facial recognition solution enables hotel security to check footage from cameras at entrances to identify VIP guests in real-time using facial data registered in a PMS and provide these VIP guests with personalized services and greetings.

NEC said it will continually strengthen the NEC Smart Hospitality Solutions portfolio while promoting its “Hotel IT in a Box” approach, which consolidates multiple hotel solutions into a single server platform.

Using this same approach, NEC launched in April the Application Platform for Hotels, a vertically integrated solution platform optimized for the hospitality industry for Asian markets.

The company also plans to further integrate new solutions such as PMS into the Application Platform for Hotels.

“By providing integrated comprehensive hotel solutions, NEC enables hotel owners and operators to deliver value-added services that exceed guest expectations, help gain loyal customers, enhance the efficiency of staff and their systems, and contribute to improved profitability,” said Yasunori Sakamoto, group CEO of NEC Corporation’s Global Hospitality Group. “NEC has established a Global Hospitality Group at our head office that is responsible for global delivery and support of the NEC Smart Hospitality Solutions. Looking ahead, we are planning to launch regional business support centers in major international bases to accelerate the global rollout of these solutions.”

NEC Smart Hospitality Solutions are offered as part of NEC Global Enterprise Solutions, the company’s portfolio of upgraded and expanded solutions and services offered globally to enterprise customers in retail, distribution, manufacturing and other fields.

Previously reported, NEC Corporation recently secured a contract from shopping mall developer PT AEON Mall Sinar Mas Land (AMSL) Indonesia in which it will provide a facial recognition-based video analytics surveillance and infrastructure systems for AEON MALL Bumi Serpong Damai (BSD) in Tangerang, Indonesia.

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