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23M Grameenphone customers in Bangladesh complete biometric verification process


Bangladeshi mobile operator Grameenphone says that over 23 million customers in its network have successfully completed the biometric verification process, according to the new guidelines set out by the Bangladesh Telecommunication Regulatory Commission (BTRC), which is about 41 percent of the operator’s total customer base.

The government decided late last year to scrutinize subscribers’ data and ordered the biometric registration in the face of mounting complaints of fake and unregistered cards being used for criminal activities.

Subscribers have to verify their identity with a fingerprint against their national identity card and the election commission database. Once verified, subscribers will be allowed to register a maximum of twenty mobile phone SIM cards.

Mahmud Hossain, Chief Corporate Affairs Officer for Grameenphone commented: “I would like to thank our customers for coming forward to participate in the re-registration process and grateful to them for their support. The channel partners are also doing a wonderful job in supporting this huge task.”

The deadline for registration is April 30. Subscribers must provide a copy of their National Identity (NID) Card, a passport size photograph and an active SIM for re-registration.

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