Standard Chartered Bank deployment of biometric technology expected to reach 5 million clients
Standard Chartered Bank will be deploying fingerprint and voice biometrics technology across Asia, Africa and the Middle East, according to a report in FinTech Innovation.
The roll-out is expected to reach 5 million clients in 15 markets across Asia, Africa and the Middle East enabling them to access the bank’s mobile banking services on both iOS and Android devices with fingerprint sensors rather than an ID and password. Clients will be access their bank account balances, cards and investments using touch login.
The touch login service is currently live in Singapore, the UAE and India, and will launch in China, Hong Kong, and Malaysia, Pakistan and the African markets of Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe by the end of 2016.
The bank is also planning to introduce voice biometrics for telephone banking clients in India and the UAE by year end. When clients call the bank’s contact centres, their identities will be authenticated through their unique voiceprints.
“Fingerprint and voice biometric technologies give our clients more convenience and security when they want to access their bank balances, cards and investments, wherever they are and whenever they want,” commented Karen Fawcett, Standard Chartered’s CEO of Retail Banking.