FB pixel

University Health Care System selects RightPatient biometric patient ID system


Augusta, Georgia-based University Health Care System has implemented the RightPatient biometric patient identification system to improve patient safety, data integrity, and revenue cycle by preventing duplicate medical records, fraud, and patient identification errors.

According to a company statement, University Health was pleased with the seamless integration of RightPatient into their Epic workflows and the unique ability to minimize potential patient registration errors. Nearly 50,000 University patients have enrolled in the system.

Using RightPatient, patients simply take their picture and the platform identifies them, retrieves the correct medical record within Epic, and displays the patient photo for two-factor authentication. Integration of RightPatient into Epic’s registration system along with a user friendly interface and a comprehensive analytics platform sealed University’s decision to implement RightPatient with Photo Biometrics.

“We implemented RightPatient because photo biometrics is more accurate than fingerprinting or vein mapping and we liked the fact that patients did not have to touch a device to be identified, ensuring a safe, hygienic environment that supports hospital infection control,” said George Ann Phillips, Director of Revenue Cycle Management for University Health. “RightPatient adds an important layer of protection over Epic EHR data integrity and patients feel very confident that we are taking the right steps to protect their medical identities and ensure a safe care environment.”

University Health has seen a nearly 30% decline in chart corrections since implementing RightPatient. The platform is also eliminating write-offs associated with patient fraud. “In one case, a patient had been using different aliases in the ED to obtain prescription medications,” Phillips noted. “RightPatient was able to immediately detect that this patient had previously enrolled under a different identity. We quickly notified on-site authorities who took the appropriate action.”

“We are grateful for the opportunity to enable the University Health team to implement RightPatient to increase patient identification accuracy, prevent duplicate medical records, and heighten patient safety,” commented Michael Trader, Co-founder and President of RightPatient. “Patient misidentification in healthcare can lead to incorrect medication distribution, duplicate diagnostic tests, and adverse health effects, jeopardizing patient safety and adding unnecessary costs. In addition, RightPatient® protects patients from identity theft, which severely affects quality of care and healthcare costs.”

Article Topics

 |   |   |   |   | 

Latest Biometrics News


Real-time remote biometrics banned in EU with final green light for AI Act

The European Union’s Artificial Intelligence Act received a final green light allowing it to become the world’s first major regulation…


Ethiopian capital Addis Ababa unveiled as host of 2025 ID4Africa AGM

It’s not only the case with sporting events like the FIFA World Cup, or the Olympic Games. The host of…


Ryanair accused of GDPR violations with biometric passenger verification

Travel policy advocacy group eu travel tech has lodged a formal complaint with the French and Belgian Data Protection Authorities…


Police in US cities that ban facial recognition asking others to do it for them

A major report in the Washington Post has found that law enforcement officers in U.S. several cities where facial recognition…


European Union Digital Identity Regulation takes effect

The European Union Digital Identity (EUDI) Regulation entered into force on Monday meaning that Member States will be required to…


Real-world insight into building impactful digital ID programs at ID4Africa Day 2

Executives of digital ID and biometrics companies took the front seat on Day 2 of the ID4Africa annual general meeting…


16 Replies to “University Health Care System selects RightPatient biometric patient ID system”

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most Read This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events