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Diebold Nixdorf Technology develops biometric authentication solution for Al Rajhi Bank


Saudi Arabian financial institution Al Rajhi Bank recently partnered with German Fintech firm Diebold Nixdorf Technology to develop a biometric-enabled self-service solution.

The biometric solution is the first to enable debit card printing via biometric authentication at a self-service terminal in the Middle East, according to the companies.

One-hundred terminals have been deployed with the service at Al Rajhi Bank’s branches through a local distribution partner, Alhamrani Universal Company.

“We are delighted to be the first bank to introduce this unique feature in the region, which will provide our customers with a secured and individualized service in just a matter of seconds,” said Saleh Alzumaie, general manager of retail banking group at Al Rajhi Bank. “Our collaboration with Diebold Nixdorf has been fruitful at turning our vision into reality with their collaborative approach to innovation.”

Al Rajhi Bank clients can now use Diebold’s biometric fingerprint readers to authenticate themselves, select how their name will appear on the card, and quickly print a new debit card.

The new debit card printing service is part of a range of services available on the self-service terminal, which also includes check book printing, statement printing, pre-account opening, and local and international remittances.

“In the Middle East, software-driven services such as digital onboarding and biometric authentication are readily being adopted,” said Habib Hanna, Diebold Nixdorf managing director of the Middle East. “Diebold Nixdorf’s technology leadership is continuing to enable our customers to stay ahead in this rapidly changing, increasingly digital consumer landscape.

“We are delighted to have worked closely with Al Rajhi Bank on this great achievement, and we’re committed to providing top quality services and delivering the latest innovations to financial institutions in the Middle East,” said Tariq Abdat, president, Alhamrani Universal Company.

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