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KLM, Schiphol airport pilot facial recognition-based boarding system


KLM and Amsterdam Airport Schiphol have begun a voluntary biometrics-based boarding program that identifies passengers using facial recognition rather than a boarding pass and passport.

The pilot project takes place at a selected gate at the airport for pre-registered passengers.

Schiphol and KLM are using this three-month trial to evaluate the speed, reliability and user-friendliness of the facial recognition system, as well as the boarding process and passenger experience. The goal is to make the boarding process as easy and quick as possible for passengers.

Volunteers can sign up at a specific registration kiosk in the waiting area at the gate where they scan their faces, passports and boarding passes.

To ensure privacy is protected, any personal data will only be used for the trial and will be automatically deleted after boarding.

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