Biometrics-enabled e-boarding trial completed at Bengaluru airport
An e-boarding pilot, powered by Safran Identity & Security’s MorphoWave touchless biometric technology deployed in a fully operational environment, has been successfully completed at Southern India’s busiest airport, Kempegowda International Airport in Bengaluru (BLR).
The process throughput was developed and designed together with Bangalore International Airport Limited (BIAL), the operator of the BLR Airport, in accordance with the Indian Aviation Security Policies. It is based on real-time biometric authentication of passengers using their Aadhaar ID. Passengers are able to complete all the airport processes from the airport entry kiosk to boarding, by simply waving their hands.
MorphoWave is a high-speed, contactless fingerprint scanner that captures and matches fingerprints in less than one second with a single hand wave through the sensor. MorphoWave facilitates and accelerates the different stages in a passenger journey.
The new process also improves the passengers’ travel experience by integrating travel and identity documentation checks, ensuring seamless access to all check-points at the airport, reducing queue waiting times and making the passenger’s journey hassle-free and paperless.
“At Bengaluru Airport, customer experience steers our thinking and is the foundation on which we do our business,” explained Mr. Hari Marar, President, Airport Operations, BIAL. “Our aim is to transform the airport’s culture and improve our digital fluency. Biometric-enabled e-boarding is one step towards the individual owning his airport experience. We are delighted to partner with Safran Identity & Security on our digital journey to offer passengers a natural and easy experience.”
“India is really leading the world in biometric innovation and we are proud to accompany this country since the inception of the Aadhaar program. We are particularly pleased that Bengaluru Airport entrusted us with this pilot project,” commented Anne Bouverot, Chair and CEO of Safran Identity & Security. “With them, we are redefining the travelers experience in airport thanks to the best in biometric accuracy and design efficiency.”