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Diebold Nixdorf, Samsung SDS to showcase biometric ATM


Diebold Nixdorf and Samsung SDS America have partnered to showcase how integrating mobile biometric technology and the self-service channel can help improve security and the overall consumer experience.

The companies will jointly demonstrate the mobile-based biometric authentication method at the Digital Banking conference in Austin, Texas on June 12-14.

The mobile-based transaction combines Samsung SDS Nexsign, a FIDO compliant biometric authentication platform that includes facial recognition technology combined with the ATM to complete a secure cardless cash withdrawal in seconds.

“As an industry leader in enabling cardless transactions at the ATM, our comprehensive solutions are bridging the physical and digital worlds of cash to truly drive connected commerce,” said Alan Kerr, Diebold Nixdorf senior vice president of software. “Co-innovation lies at the heart of how Diebold Nixdorf does business. We are excited to be working with Samsung to showcase innovative solutions that utilize the trusted ATM channel to merge cash and mobile in a seamless, convenient and highly secure way.”

While several banks have previously deployed their own cardless solutions, Samsung SDS demonstrates the use case without the need for a card or PIN.

For further consumer convenience, the mobile biometric method enables consumers to stage a withdrawal via their mobile banking app before they arrive at the ATM.

As consumers approach the ATM they can simply tap their Samsung Galaxy S8 mobile device to the near field communications (NFC) reader on the machine, which confirms their transaction. They will then be prompted to complete authentication via facial recognition on their mobile device.

Once verified, cash will dispense and the transaction is complete in less than half the time of a standard ATM transaction. The technology also supports other Android and iOS devices.

“Samsung is making it easier for consumers to interact with their banks and ATMs using biometric information and eliminating the need for a physical card and PIN,” said Scott Koo, CEO of Samsung SDS America. “We have already shown how this works with Samsung Pay and now have extended this functionality to provide a faster and secure approach to cardless transactions.”

Having already worked with Samsung and their biometric authentication platform, Banco Popular de Puerto Rico plans to pilot this biometric authentication method this summer.

Earlier this year Iovation and global research and advisory firm Aite Group released a study which found that most banking customers want to replace passwords with advanced authentication methods.

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