Aculab launches easy-to-install scalable speaker verification system
Aculab has officially launched its biometric speaker verification system, VoiSentry.
The solution, which is designed to enable companies to quickly and cost-effectively add speaker verification functionality to its applications, was originally expected in the second quarter of 2017.
“VoiSentry is designed as a scalable speaker verification system that is simple to install and integrate and can be deployed on the customers platform of choice” explains Ian Colville, Product Manager at Aculab. “Interaction with Aculab’s system is via the VoiSentry API, which facilitates ready integration with any IVR, self-service, or contact centre solution.”
According to the telecom API provider, VoiSentry presents an ideal option for solutions developers or providers offering services to multiple clients. A multi-tenant contact centre solution, for example, can offer speaker verification as a customer interaction security feature to individual businesses. Each business has full, independent control over the creation of datasets against which its users’ enrolments and verification attempts are performed.