Vision-Box honored for its biometrics-based passenger processing solution

The biometrics-based walkthrough experience developed by Vision-Box at Sydney International Airport has been recognized with an International Airport Review Award for excellence in Passenger Experience and Seamless Travel – Suppliers. Vision-Box is a key partner of the Fast Passenger Processing System trial underway at Sydney Airport.

12,000 airport and aviation industry members voted and elected the Vision-Box program, an example of innovative facial recognition technology being used to significantly improve the passenger experience. According to the announcement, the trial at Sydney Airport’s T1 International Terminal is the most complete end-to-end pilot of a biometric airport journey in the world, spanning the travelers’ course from check-in, through contactless baggage drop, lounge access and boarding.

The ecosystem of this single-token biometric journey is articulated through newly designed passenger interaction points which offer on-the-move processes and personalized engagement. A next-generation platform connects the passenger to their airport journey in real-time, prioritizing the passenger experience and service excellence.

“We’re very proud to be able to partner up with Sydney Airport, who shares our traveler-centric vision of an airport, and to collaborate in redesigning the passenger experience,” comments Miguel Leitmann, Vision-Box CEO. “We’re making history, taking advantage of biometrics, IoT, AI and other technologies. The potential is huge in improving the airport landscape and improving the passenger experience through personalized, value-based engagement.”

“We’re proud to be at the forefront of this exciting technological evolution,” added Geoff Culbert, Sydney Airport CEO. “Our globally leading facial recognition trial is part of our broader focus on finding new ways to use technology to drive a more seamless and convenient experience for our passengers.”

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