Unisys updates Elevate banking platform to support omnichannel approach and third-party services
The newest version of Unisys Corporation’s Elevate omnichannel banking software platform is now available to help banks adopt an open banking approach to integrate third-party apps and services, such as for biometric authentication, to deliver superior customer experience.
Elevates advanced analytics platform accrues data across all available channels to enable banks to create personalized offers, generate dynamic content, and provide actionable insights for customers. It eases API integration with a new portal that facilitates seamless integration of third-party data and services, and also provides the dynamic isolation capabilities of Unisys Stealth to quickly isolate compromised devices or users.
Stealth reduces attack surfaces by creating dynamic microsegments driven by identity, called communities of interest, separating trusted systems, users and data from untrusted ones. It also encrypts all communications and conceals assets from unauthorized users.
Unisys also recently launched its new Stealth(identity) mass enrollment software.
“What makes this new version of Elevate truly unique is that it takes the new transaction channels made available by open banking and allows banks to seamlessly integrate them into their offerings,” said Maria Allen, vice president and global head of Financial Services, Unisys. “Not only does this enable a truly omnichannel experience where the customer can securely complete a transaction from any location and from any device, but it establishes the bank as an integral part of the customers’ life – a ‘one-stop-shop’ where they can get personalized products and services they want, when they want them.”
The original version of Elevate was launched in 2017.
Data management is expected to be increasingly important for banks, with the market for artificial intelligence in the banking industry expected to grow from just over $41 billion last year to $300 billion by 2030. Unisys itself expects omnichannel banking approaches and biometric authentication to increase in the short term.