More ITS-developed BorderXpress biometric kiosks deployed at Barbados airport

Forty-eight biometric self-service kiosks developed by Innovative Travel Solutions, a business unit part of Vancouver International Airport (YVR), are now available for all arriving travelers at Grantley Adams International Airport (GAIA) in Barbados to improve passenger experience, the company announced.

BorderXpress was first introduced to the airport in August 2018 when 16 kiosks were used as testing ground to reduce wait and processing times at border security. Initially designed to be used only by Barbados residents and people in the Caribbean Community region, the expansion to 48 kiosks allows the service to be used by all arriving passengers. They can easily scan passports, provide a statement and have their identity confirmed by facial recognition technology.

According to a recent white paper published by InterVISTAS, the kiosks are very efficient, reducing wait time by 60 percent.

“As air travel continues to experience remarkable growth, we understand the need for greater innovation to solve passenger processing challenges. As an airport operator ourselves, we prioritize researching and designing technology to improve the overall travellers’ experience, not only at our own airport, but across the travel industry,” says Chris Gilliland, Director of Innovative Travel Solutions, Vancouver Airport Authority.

“We are proud to expand our global border control solution in Barbados. This is an exciting milestone for our team as we continue to work with airports and governments around the world to meet their critical passenger processing needs.”

BorderXpress self-service solution is used to boost border security and aims to help not only passengers, but also airports and governments with immigration and security procedures. In June, 4 trial kiosks were deployed for six months at Keflavik International Airport (KEF) in Iceland and 74 kiosks were implemented at Pafos International Airport and Larnaka International Airport in Cyprus in July, 2018. Overall, 43 airports and passenger cruise ships currently use BorderXpress kiosks, and 1,600 have been sold since 2009.

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