Vision-Box biometric boarding reaches production at JFK Terminal One
A facial recognition boarding system provided by Vision-Box at JFK airport in New York has been officially launched in partnership with Terminal One Group Association (TOGA) and U.S. Customs and Border Protection (CBP) to enhance traveler experience and deliver seamless biometric boarding for high volumes of passengers going through the terminal on a daily basis.
Having to board as many as 500 passengers in 20 minutes or less, TOGA replaced passport and boarding pass checks with facial recognition, Lufthansa was the first out of 22 international airlines operating from the terminal to adopt the one-step paperless biometric boarding process on a trial basis. Other top carriers such as Air France, Japan Airlines, and Norwegian Airlines are expected to follow.
The system is based on Vision-Box’s Orchestra shared biometric services platform for enhanced security and efficiency. When a person approaches the self-boarding eGate, a biometric camera is integrated in the gate and captures the passenger’s facial features. The image is then sent to the CBP TVS (Traveler Verification Service) for cross matching with a digital facial token securely picked up at immigration or from the traveler’s passport. After identity and eligibility confirmation, the self-boarding eGates will open for passengers to pass through. eGates are equipped with advanced facial recognition technology that captures high quality images, and next-gen liveness detection for automated, on-time boarding.
“It’s become crucial for airports and airlines to adopt biometric capabilities along the processes which require interaction with the traveler, therefore enhancing and scaling operational capacity for growing quicker within their existing footprint,” said Miguel Leitmann, CEO and Founder of Vision-Box. “Our Vision-Box Orchestra platform enables airports and airline’s capacity to grow digital and substantially improve performance indicators, while seamlessly securing passenger’s journey and privacy.”
Vision-Box’s seamless boarding solution is certified by the Privacy-by-Design seal from the leading authorities to ensure privacy and security, the company says. Personal biographic and biometric data is managed by an audited and certified software platform. There are no personal data or images stored by third parties and only the U.S. government has access to departure information.
Last month, Vision-Box agreed with Australia’s Department of Home Affairs to a five-year contract to extend the biometric SmartGates Departures Program to June 2026.