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Uniphore to address issues in biometrics with WEF community and new partnerships

Partners with Idiap and Indian university

World Economic Forum

Uniphore has joined the World Economic Forum’s (WEF) Global Innovators Community and announced a pair of partnerships to contribute to biometrics ethics and education projects.

The institution is an invitation-only group bringing together start-ups and scale-ups at the forefront of ethical technological and business model innovation.

The Community particularly focuses on applications related to advanced AI, machine learning, automation, and voice and video biometric technologies. Project areas include developing standards to protect children, envisioning an AI regulator that can deal with current and future technologies, and addressing challenges unique to face biometrics.

As a member of the Community, Uniphore will now work with several other companies to improve its voice biometric solutions and speech recognition for Conversational Service Automation (CSA).

“It is in Uniphore’s cultural DNA to innovate and collaborate, and associating with these global organizations is a testament to our core values,” said Umesh Sachdev, CEO, and co-founder of Uniphore. “It will be truly exciting to see the level of scale, agility, and sheer innovation that will come out of these global collaborations.”

New partnerships with Idiap, IITM TCOE

Uniphore also announced partnerships with the Idiap Research Institute and the Telecom Center of Excellence (TCOE) from the Indian Institute of Technology Madras (IITM).

The partnership with Idiap will focus on the development of speech recognition algorithms, spoken language understanding, and multimodal integration of real-world signals for emotion detection and other semantic and pragmatic applications.

The collaboration with IITM TCOE, on the other hand, will grant Uniphore employees access to a variety of short-term certification programs and graduate-level courses. In return, the Institute’s students will receive support via real-world case studies and collaborative research projects, gaining valuable experience working on innovative technologies like AI, Automation, NLP, Machine Learning, and Conversational Analytics.

“Through our initiatives with the research and educational institutes, we will not only learn from each other and drive innovation, but these relationships will help create a world-class talent pool, tasked with transforming customer experience,” Sachdev concluded.

The news of Uniphore joining the WEF Global Innovators Community follows the company’s acquisition of Emotion Research Lab earlier this week, which added video AI to the firm’s voice biometrics and speech solutions portfolio.

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