voiceprints

 

Interactions partners with Next Caller to add call analytics to voice biometric IVA fraud detection

Enterprise Intelligent Virtual Assistant (IVA) provider Interactions has announced a partnership to secure its IVA offerings against fraudulent callers with…

 

Apple patents voice biometrics-based device access system

Apple has patented a system for electronic “(d)evice access using voice authentication,” which would allow users to unlock a device…

 

Lloyds Banking Group deploys Nuance voice biometrics

Lloyds Banking Group and biometrics and conversational AI expert Nuance Communications announced today their collaboration on a secure voice biometrics…

 

Deutsche Telekom deploys Nuance’s voice biometrics solution

Nuance Communications today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution to authenticate subscribers calling the customer service…

 

NICE launches machine learning fraud exposure capability for contact centers

NICE has revealed a new Proactive Fraudster Exposure capability based on machine learning technology for its Real-Time Authentication (RTA) voice…

 

UK tax agency said to have collected 5.1 million biometric voiceprints without explicit consent

The UK tax agency has collected 5.1 million biometric voice records through its Voice ID authentication service since January 2017,…

 

Phonexia launches deep neural network-powered voice biometric engine

Phonexia has announced the launch of its Deep Embeddings voice biometrics engine, which integrates deep neural networks (DNN) to match…

 

Australian Tax Office has collected 3.4 million voiceprints as government embraces biometrics

The Australian Tax Office (ATO) has collected voiceprints from 3.4 million Australians, or one in seven citizens, to authenticate their…

 

Nuance voice biometrics solution hits milestone

Nuance Communications has announced that its voice biometrics solution sees 300 million consumers perform more than five billion authentications annually,…

 

South African Fraud Prevention Service launches shared imposter voicebank

In an effort to lower fraudulent transactions in local call centers, The South African Fraud Prevention Service (SAFPS) is launching…

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